ETS Staffing

Experienced Customer Care Representative- Work From Home

Job ID: 134432

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Join a leading manufacturing team whose innovative products are used daily by millions of people on a global scale! With a diversified range of products and continued growth on the horizon, they want you to join their team as a Customer Care Representative.

As a Customer Care Representative for our client, you will play a fundamental role in providing support to the ongoing development of existing and prospective customers. As the central liaison between the customer and outside sales, your new role will directly support the overall goals, mission and vision of the company.

What you can expect from this fantastic opportunity:

  • Competitive compensation
  • Work From Your Home Office, M-F, Day Shift
  • Excellent health benefits, 401K and PTO

Take a closer look at the Customer Care Representative role:

  • Manage customer orders and accounts, ensuring information is accurate
  • Accurately process customer transactions in a timely manner
  • Increase sales and order size, following up on quotes
  • Frequently update your knowledge and understanding of product lines to educate customers, improving sales

Who You are:

  • Can hit the ground running –Must have previous sales and/or call center experience 
  • Self motivated and enthusiastic individual with excellent communication skills
  • A whiz at building and nurturing relationships
  • Self motivated and detail-oriented – you enjoy being involved in several projects, and are talented at managing expectations and your own timeline
  • Computer savvy – Must have strong Microsoft Excel, Word and QuickBooks experience.

Launch a distinguished career! Contact Kasie (518.324.3146) at ETS today for immediate consideration!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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